Purchase Issues & Refunds

Made a purchase in one of our games and something went wrong? Here's a general guide.

Find the Right Support Team

• Good Pizza, Great Pizza: support.goodpizzagreatpizza.com
• Good Coffee, Great Coffee: support.goodcoffeegame.com
• HomeMatch: support.homematchgame.com

Requesting a Refund

iOS / Apple: Visit reportaproblem.apple.com and select Request a Refund.

Android / Google Play: Open Google Play → Account → Order history → tap the order → Request a refund. Or contact us directly with your TapBlaze ID, linked email, and GPA receipt number.

Steam: Visit help.steampowered.com → Purchases.

Nintendo Switch: Nintendo does not offer direct refunds. Contact Nintendo support.

Subscription Note

There are no subscriptions for the free-to-play versions of our apps. The only exception is Good Pizza, Great Pizza on Apple Arcade (a subscription to Apple, not TapBlaze).

What to Include When Contacting Support

• Your TapBlaze ID or in-game username
• Date of purchase and item name
• Order number or receipt (Apple, Google Play GPA., or Steam)
• Screenshot of the charge in the App Store/Play Store — no bank statements