Experiencing crashes, freezes, or performance problems? Here are general troubleshooting steps. For game-specific issues, contact that game's support team directly.
General Troubleshooting Steps
- Close the app completely and reopen it
- Restart your device
- Check that your device has a stable internet connection
- Make sure the app is updated to the latest version
- Check that your device has enough free storage space (at least 500MB recommended)
- If on Wi-Fi, try switching to mobile data, or vice versa
Device Compatibility
iOS: Our games generally support iOS 13 and above.
Android: Our games generally support Android 6.0 and above. Devices with less than 2GB RAM may experience slowdowns.
Nintendo Switch / Steam (Good Pizza, Great Pizza only): Contact GPGP support at support.goodpizzagreatpizza.com.
Still Having Issues?
Contact the support team for your specific game. Include: your device model, OS version, description of the issue, and a screenshot or recording if possible.
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